iTunes refuses to sync with iPhone 15 Pro Max

Thx "rtln" for your reply, indeed that works. But doing this every time you want to sync... is that what Apple stands for. Let's be honest Apple needs to come with a real solution.

I agree with the idea of some other people in the community: is Apple still interested in iTunes? I truly hope so because it would be a great disappointment for me. But knowing we didn't get any updates anymore for iTunes the last months, it makes you wonder. Although they will need to provide a software to sync your data one way or the other to your iPhone or iPad.

Interesting note: our iPad Air 5th generation with software 17.2 still fully syncs with iTunes without issues what so ever.

The sync over WiFi option is in iTunes. It’s a checkbox on the first summary page of you iPhone but you have to have the phone plugged in first to select it (obviously). In later OS they moved it to the finder but you can find it easy in the Music app under summary and select “sync settings”. That will open your phone in a finder window also.

I noticed above you were having problems with iTunes, did you get those straightened out? Restart the machine first. I had been having some issues as well but that seemed to help.

Oh, don’t get me started. I’ve been a Mac user for decades and watched it get worse every year. Early 2000’s I think were my favorite years, with all the iTools and content creation and sharing Apple had and then just like that, they killed everything off one by one and focused on content CONSUMPTION! I don’t know where it’s going to end up but I’m not sure I’m going to like it.

…and I am hopeful they will issue a fix for the sync crashing bug as well but you never know. They aren’t particularly sympathetic to customers needs anymore.

I'm glad I found this. I'm on a Mac mini M1 and I got it work by kill the MDCrashReportTool while it was stuck on preparing to sync 2 of 4. Hope this helps others and better yet Apple just fixes this bug.

Quitting "MDCrashReportTool.exe" only terminates the process and does not complete the sync/backup. I am now in the process of syncing by Wi-Fi and it appears to be working, only much slower. The task was completed.

Yeah it appears they want us to pay for subscription to Apple Music and only then can we sync our music and playlist to our phones, I bought a pro max 15 with tons of storage just to store and organize my music on my to find out that Apple won’t let me sync with iTunes or Apple Music app, I’m on a pc and a tech support had me uninstall iTunes on my to lose all of my playlists I’ve been curating for years . Still no sync , still an issue and still considering going to an android . This is ridiculous!!!!!!! Extremely frustrating!!!!

i did that and it worked within seconds backed up now. thx. after waiting hrs for phone to sync.

worked thx

Did you kill the MDCrashReportTool.exe? That’s what works, unfortunately you have to do it EVERY time you sync.

Also hope that a solution will be presented in the nearby future. But I think we are on the same page when I say: "It's all about the money!"

Thanks just updated my phone a few days ago synced like a charm

Excellent tip! I have an older iPhone - SE and use Windows 11. I've been trying for weeks to get my iPhone calendar to sync with my Outlook calendar. I tried multiple settings including the sync by Wi-Fi and nothing worked. However, after reading your suggestion I updated my iPhone software and viola! Success......

I read quite a while ago the Apple was thinking of not supporting iTunes any longer - that would be a major mistake. I'm a confirmed PC user (Windows) but use Apple devices. It is essential for me to have some means of having them "talk" to each other. Both Apple and Microsoft should accommodate users of multiple devices that do not have the same OS - at least for essential functions.

I got a new iPhone 15 Pro right after Christmas and couldn't get my computer to recognize it. But today when I saw on another forum that it might be the cord, I bought one (USB-C to USB-A) specifically for transferring files and now, my phone is syncing to iTunes. I spent several hours on the phone with Apple Support last week and even asked if it might be the cord. I told them that my laptop didn't have a USB-C port and I was having to use a different cord and was told that wouldn't be the problem. So if you have tried everything else, uninstalling, reinstalling, restarting, updating, and you still don't have an answer, try the cord.

I was also told by Apple Support that they will soon be doing away with the music portion of iTunes altogether and will have Apple Music and Apple Devices for music. ITunes will be solely for podcasts and books. He didn't say when that would occur. But if you download Apple Devices while still trying to use your iTunes, it will disable iTunes.

Just upgraded to iphone 15 pro max from iphone13 promax and its a nightmare. My entire itunes song list transferred over but nothing plays, maybe didn’t download properly? I don’t know. That and i got booted off my gmail snd I don’t know the password and have no way of recovering I basically lost everything. I can’t sign into anything without my gmail.

appleofmyI wrote:

This unresolved issue will deter me from upgrading to the new coming Iphone pro max 16 (512GB) this fall

You should always buy the phone that best meets your needs. If that phone is not an as of yet unannounced device, so be it.