iPhone 15 overheating after iOS 17.2 update

While traveling in car, had iPhone 15 plugged into auxiliary plug to listen to music. Also used to use Maps navigation. (I was not driving.) After 45 minutes, got black screen and prompt, “iPhone overheated and would not be charging until cool.” Phone was soooo hot. Reported to Apple and they said, Turn down screen brightness and don’t use phone when plugged in. Have never had this issue with my other iPhones. Then Apple support said was issue they were working to resolve.

Have you reported the issue to Apple via feedback? If not, please do.

Have you tried doing any troubleshooting steps to see if the issue is resolved? Force restarting the device is something to try. It may not help but you won’t know until you try.

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.

Have you made sure any new updates for apps has been done just in case any apps on older versions aren’t contributing to the issue? Again, it may not resolve the issue but it’s still worth doing just to be sure.

Have you checked settings just to be sure everything is as it should be and to make sure any new options that may have come with the new iOS update are setup in the best way for your needs?

If you feel like you have done everything possible on your end and nothing helps contact Apple directly so they can check it out and run diagnostics

All…follow up. I reported the issue to Verizon and they replaced the phone since it was within the 30 day return window. Received the new phone three days ago and have had zero issues. Phone works great and doesn’t get warm at all. So I’m guessing that in my case it was a hardware issue.

So 17.3 fixes the issue!

but no mention of the fix

I've been experiencing the same issue with my iPhone 15 Pro since the beginning. It starts warming up unusually on the back, near the camera module, especially when I'm charging it, making video calls on WhatsApp, or recording videos. After updating to iOS 17.3, the warmth seems to be spreading around the camera area. I've contacted Apple Support multiple times, and I even went to the Genius Bar yesterday. They ran diagnostics and told me it's normal, explaining that the CPU is located there, and since I use it a lot, it's overrunning. However, this is not acceptable. We shouldn't have to spend money on an iPhone that heats up more than it should.

First time it has happened to me -- today April 23, 2024.

Phone was not charging, I was just using it doing nothing particularly memorable. I think I was just reading a Slack thread. I'm connected to home wifi.

iPhone 15 Pro running iOS 17.4.1

I completely shut phone off, waited for it to return to a regular temperature, and then turned it back on again. Seems everything is back to normal again since it started back up.

Today I went back to the Apple Store about this issue. They restore the phone on the computer. They believe it would help the problem. I told them they done this before. They didn’t care I told them other people complaining about how their phone is over heating. I told them I am scared the phone would go on fire. They told me we replace the hardware of the phone. We need to see a fresh software and setup the phone as new. Would cause the phone to heat up. I was told it’s okay for the phone to feel warm. I’m like this is not warm. I didn’t pay 9 hundred dollars For a phone to heat up. As you can see the phone still doing the same thing. They telling me to give it two days to balance out the temperature of the phone. I came home to charge the phone with fresh software and still doing the same thing.

My iPhone 13 pro as well, after the update the battery runs down faster and the phone gets extremely hot on the left side, it gets to a point where the warning sign comes up and I’m not able to use it. Battery has degraded from 92% to 88% now as well, it’s two years old and haven’t had issues or worries since I bought, now I’m scared to carry it in my pocket.

It happens to me too, I tried restarting the phone, the car, unpairing and re-pairing the iPhone with the car, deleting YouTube Music and downloading it again.

But the iPhone 15 Pro overheats when connected via wifi to Apple CarPlay.

It always gets hot in the area of ​​the screen near the volume buttons.

My iPhone 15 pro max came back from repair due to this issue. They said they replaced a chip in the phone. I charged the phone and get very hot. Also says the charging was on hold due to iPhone temperature. I’m scared the phone would go on fire. So the engineers didn’t fix the problem. I’m getting tired of this issue with the phone.

After writing to Apple ceo office this was the respond. Thank you for your recent correspondence to Apple. Due to the nature and complexity of technical issues, Apple does not offer product replacement assistance through written correspondence.

We regret that you have experienced issues with your iPhone 15 Pro Max. Although we are committed to providing the best experience to our customers, Apple does not warrant that the operation of the product will be uninterrupted or error-free. Apple may request that you replace defective parts with new or refurbished parts that Apple provides in fulfillment of its warranty obligation. I wanted Apple to look into this. So plan English guys they not going do nothing about the heating. More people need to let Apple know you upset and not satisfied with the phone.

I recently purchased the iPhone 15 Pro just 2 days ago, and I need to highlight some serious concerns. This iPhone is the hottest one I've ever owned. Simple tasks like watching a YouTube video cause it to overheat, and even taking pictures heats it up excessively draining the battery. If you're considering buying this phone, please don't. There's a significant issue with it; a phone shouldn't get this hot during basic use. I'm returning my iPhone 15 Pro and reverting to my old one to avoid this overheating problem. Before buying, I specifically asked Apple if the overheating issue was resolved with an update, and they assured me it was fixed. However, I'm here to report that this is not the case; the phone still overheats during basic activities, and it becomes uncomfortably hot to touch. I'm very disappointed and won't be purchasing a new phone from Apple for a very long time due to this experience.

Just experienced high temperature on back of the phone next to camera module. Stayed hot for atleast 3 mins straight.

Also happened few hours ago while taking photos, the phone temperature went up and then camera shutter button started lagging, that took photos 3 seconds after pressing the shutter button on screen. This is really bad product quality that I have never experienced before in last 6 years of using any iPhone.

What are the next steps one can take, the one mentioned above by someone to press different buttons does not help.

Thanks

I have appointment with Genius Bar at another Apple Store. Let’s see what they do with this issue. We need to come together to let apple know we are upset about this. We pay a lot money for this phone and this happens. iPhone 15 pro max should be recall because of this.

Same problem!

My iPhone 15 pro work fine before IOS 17.2 update.

After update my phone overheating on back of the phone next to camera module when I charge or used it (playing Epic Seven, looking video...).