Using Adobe Acrobat

I have Adobe Acrobat on my iMac . I can’t seem to close it or use it.

iMac 27″, macOS 12.6

Posted on Dec 14, 2023 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2023 1:07 PM

Reboot your Mac. That will close the Adobe product. If you do not have Monterey 12.7.2, Ventura 13.6.3, or Sonoma 14.2 on your Mac, then visit software update and apply only the appropriate update to your existing macOS installation. For instance, Monterey 12.6 to 12.7.2.


Then, the question is whether this is Acrobat Pro (licensed and subscribed) or Acrobat Reader DC and it is compatible with your version of macOS? Visit the Help menu on the Adobe product and check for updates. If an update is found, quit the open Acrobat application and proceed with the updater. If there is any error in updating to the current version of Acrobat whatever, then contact Adobe for Acrobat Pro, and if Reader, download the current version from the Adobe site.

1 reply
Question marked as Top-ranking reply

Dec 14, 2023 1:07 PM in response to rlthomas4

Reboot your Mac. That will close the Adobe product. If you do not have Monterey 12.7.2, Ventura 13.6.3, or Sonoma 14.2 on your Mac, then visit software update and apply only the appropriate update to your existing macOS installation. For instance, Monterey 12.6 to 12.7.2.


Then, the question is whether this is Acrobat Pro (licensed and subscribed) or Acrobat Reader DC and it is compatible with your version of macOS? Visit the Help menu on the Adobe product and check for updates. If an update is found, quit the open Acrobat application and proceed with the updater. If there is any error in updating to the current version of Acrobat whatever, then contact Adobe for Acrobat Pro, and if Reader, download the current version from the Adobe site.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Using Adobe Acrobat

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.