i need to switch my subscription back to an old email. How do i do that

I bought extra storage for my phone and but can't use the subscription because it's with another email.

I need it changed to my old email. I pay for the subscription using itunes gift card

Posted on Dec 15, 2023 6:08 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2023 1:30 PM

7-4-7-4 wrote:

I bought extra storage for my phone...

Just to be clear, are you talking about iCloud? It's not possible to buy more device storage - What's the difference between device storage and iCloud storage? - Apple Support


...and but can't use the subscription because it's with another email. I need it changed to my old email. I pay for the subscription using itunes gift card

I don't believe that's possible. You might try requesting a refund and then rebuying it on the correct account, though I'm not sure if the funds would be refunded to the gift card or credited to your account - Request a refund for apps or content that you bought from Apple - Apple Support


You may wish to contact Apple Support for assistance:

1 reply
Question marked as Top-ranking reply

Dec 15, 2023 1:30 PM in response to 7-4-7-4

7-4-7-4 wrote:

I bought extra storage for my phone...

Just to be clear, are you talking about iCloud? It's not possible to buy more device storage - What's the difference between device storage and iCloud storage? - Apple Support


...and but can't use the subscription because it's with another email. I need it changed to my old email. I pay for the subscription using itunes gift card

I don't believe that's possible. You might try requesting a refund and then rebuying it on the correct account, though I'm not sure if the funds would be refunded to the gift card or credited to your account - Request a refund for apps or content that you bought from Apple - Apple Support


You may wish to contact Apple Support for assistance:

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i need to switch my subscription back to an old email. How do i do that

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