You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone was stolen and I’m receiving spam/threats, is my information safe?

my phone was stolen a few weeks ago and I immediately activated the Lost mode and started erasing the device but since it’s been disconnected, it’s still pending on my end. Since then, I’ve been receiving various texts saying my information is about to be sold off and I even got a threatening message this morning. I’m just worried about my information, I changed my iCloud password too but I just want to make sure they won’t access any of my information.


[Edited by Moderator]

Posted on Dec 15, 2023 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2024 4:16 PM

same issue here! iphone 15 pro stollen a month ago. it was turned off immediately. o put it in a lost mode( put my husbands number to contact) and then erased mode. i called provider t mobile and blocked Imei number of that phone.

it has been one month, erase is still pending. and now i am getting theretening messages demanding that i delete this phone from my apple id . what happen with you case? i don’t understand how are they able to reach me. they are sending me messages yesterday it was pretend message from Apple today from +63953

here is the message:


“Yo!!


Iv’e bought an iPhone 15 Pro Max I’m using, it have your messages, emails, cards, bank, notes and personal information on it even your SIM # that you transferred, I get your calls. It was not erased. Did you made an insurance claim?”

25 replies
Question marked as Top-ranking reply

Mar 19, 2024 4:16 PM in response to mikaylalex

same issue here! iphone 15 pro stollen a month ago. it was turned off immediately. o put it in a lost mode( put my husbands number to contact) and then erased mode. i called provider t mobile and blocked Imei number of that phone.

it has been one month, erase is still pending. and now i am getting theretening messages demanding that i delete this phone from my apple id . what happen with you case? i don’t understand how are they able to reach me. they are sending me messages yesterday it was pretend message from Apple today from +63953

here is the message:


“Yo!!


Iv’e bought an iPhone 15 Pro Max I’m using, it have your messages, emails, cards, bank, notes and personal information on it even your SIM # that you transferred, I get your calls. It was not erased. Did you made an insurance claim?”

Dec 15, 2023 9:13 AM in response to mikaylalex

Assuming that you enabled a passcode on your phone, your data is safe. There is no way that anyone could guess your passcode in less than 10 tries.


The messages that you are seeing are trying to scare you and trick you into tapping on a link to provide the bad guys with your log on credentials so they can get into your phone. Do not respond or tap on any links in a message like this.


You might also receive a message from "Apple" or "Apple Support" that claims that your phone has been found. This message is trying to do the same thing. Apple will never send a message like this, so you know that this is a scam.


Also, do not remove the phone from your list of devices. If you do this, you give the bad guys open access to your phone.


It may not help, but I would contact the police regarding the threats.

Mar 19, 2024 5:27 PM in response to AnyaPLA

my son got the same exact message. Later that day he got a message saying the phone was for his daughter and he begged to have him erased and delete from his network. Finally after my son didn’t respond they sent a threatening email stating some horrible things if he didn’t detach phone from network. He didn’t respond to anything and now they quit contacting him. I was very scared as a Mom.

May 15, 2024 12:58 PM in response to mikaylalex

I received exactly the same message yesterday starting with Yo!! from area code +63! My phone was stollen in Barcelona almost 1 year ago. I saw it on FindMy phone app in China a month later, it was there for a few days and vanished (mark as lost is pending, tried the erase as well also pending). Today I am getting more messages (area code +44) insisting that I disconnect my stolen phone from FindMy phone app or else I will get a huge bill because the phone was jailbroken in China and my apple ID is still bound to the phone. But wait for this: they claim they are working with US phone carriers and Amazon in the business of 2nd hand mobile phones, they are not the ones who steal them, they are doing me a favor to erase my information before they sell the phone! To erase it I need to REMOVE it from FindMy phone, and in case I don't know how to they send a picture :-) It is scary when you initially get those messages, but you see the desperation progress, from friendly to increase of aggressiveness in the language, I guess I am getting a message with some guns in it soon based on what've read in this forum. Unreal! I am putting all that information here because it was so nice to see that the same messages were replicated to everyone with a stollen phone and not particularly dedicated to me.

Mar 21, 2024 11:34 PM in response to Sfs48

mine was stollen in Los Angeles.

after that message i recived another one where they claim to be in china and that they bought the phone from black market for his daughter and begging to delete it,

next day i recived serious threats, very disturbing messages, and videos with some guy holding a gun! 🤯 but the messages don’t make any sence, they are claiming they know where i am in miami, and they are coming for me. very disturbing, yet i understand it is probably an automated message. anyways i reported them to police. and just now i recived an EMAIL from FIND MY : “activation lock is requesting your password…. “ it looks very legit but i am 100 % sure it is them again. not pressing any links . went to apple store today, showed them everything that’s happening and they are puzzled as well, no one has a clear understanding how are they able to reach me

My iPhone was stolen and I’m receiving spam/threats, is my information safe?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.