HomePod mini Setup failed (301036)

I just spent hours trying to reconnect one of three HomePod minis that stopped working for some reason…


after every single fix I could find: restart iPhone/iPad. Force reset HomePod. Connect HomePod to Mac and have it update and reset HomePod. Literally did everything… including checking all my settings and info on Apple ID.


now instead of “unable to connect to wifi” I get this brand new error code.


please help!!

HomePod mini

Posted on Dec 16, 2023 2:12 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2024 7:45 AM

One thing you might check before trying to setup this HomePod again is to make sure that you have the Private Wi-Fi Address option turned off for the network that you want to connect this HomePod to. Also make sure you only have login credentials for the one Wi-Fi network that you control at your location known to your device.


tt2

23 replies
Question marked as Top-ranking reply

Feb 7, 2024 7:45 AM in response to TNTMomma

One thing you might check before trying to setup this HomePod again is to make sure that you have the Private Wi-Fi Address option turned off for the network that you want to connect this HomePod to. Also make sure you only have login credentials for the one Wi-Fi network that you control at your location known to your device.


tt2

Jan 3, 2024 2:29 PM in response to Ander48

I just ran into this last night with a couple of my HomePods, and it was driving me insane, too. Tried all the troubleshooting stuff people were running through, but ended up in a bind when three of my problematic HomePod Minis were left in a useless state after multiple full factory restores. A couple other posters mentioned restarting their Wi-Fi routers, and one specifically mentioned having Eero (which I do, too), but I don't know how much Eero is the culprit as opposed to just a combination of things.


On a regular basis, I run into "Hmm...I'm having trouble connecting to the internet" messages on my HomePods that don't get used as often, and I think the crux of the issue is Apple security and network related.


When these seldom-used HomePods get activated, they're calling back up to Apple with IP addresses that my network still associates with those devices. Unfortunately, they've already been released to another device somewhere else. So, this device can't get online and Apple won't allow it to activate because it's viewed as some kind of IP spoofing situation.


I can't confirm this 100% because my network admin portal typically just shows most devices as "Unnamed Device" so it's a bit hard to track down confirmation, but that's at my working theory on the "what's causing this to happen?"


But what did I do to fix this?


I'm not sure that the order matters, but I did it like this to be safe...


  1. Did a full restore of my HomePod Mini. (Mine was bricked, so normal resetting wasn't working). Left unplugged.
  2. Deleted record of previously associated Room these HomePods were assigned to (Don't know if this eventually mattered, but I got them setup finally).
  3. Quit out of Home.app on my iOS device.
  4. Restarted iOS Device.
  5. Restarted my home network. If possible, I'd recommend doing this through whatever admin app you have to ensure the flushing of any old caches that their restarts should be doing, but if your home network doesn't have something easily accessible, a hard reset should work.
  6. Once home network is successfully back online, plug in HomePod(s) and go through device setup.


I'd say steps 2-4 are optional, but they won't take very long, so it won't hurt. And it could just be that a simple restart of your network could resolve this, but I didn't want to waste more time incase there was something cached either within the Home.app on my device or within the memory on the HomePod, so I did it this way.


Like I mentioned above, any of us who have HomePods that are used sparingly are going to run into some weird network related things. Many can resolve themselves with simple reboots of the device or your network, or even giving it time, but we have these devices to use them. But the best option is keep using them to ensure stuff like this doesn't keep happening. Sorry for the novel, but hope this helps someone.

Dec 25, 2023 3:26 PM in response to CharlyOrtega

first I'm sorry for my English but try this solution because work for me. first make factory reset to homepod after this you need 2 smartphones (1 iPhone and another one android or iPhone with mobile data to make wifi Hotspot for iPhone and after connecting the iPhone to wifi Hotspot try to pair the homepod with the iPhone. after this if everything is going good disconnect then iPhone from wifi Hotspot and connect with you home router wifi and open the homekit app to change wifi for the homepod. i hope to help.

Dec 18, 2023 12:55 PM in response to Smeghead1970

I had 2 paired HomePod gen 2s that kept failing with this error.


i reinstalled and when i chose a different room for each (so not paired with Apple TV), then went back and paired them to correct room as Apple TV speakers, it worked. I believe I used the iPad (not iPhone) to pair (ie different device to where I got the error).

hard to know which part worked but that’s what I did

Jan 3, 2024 2:43 PM in response to drewseph42

Additional Reference:


iPhone running iOS 17.2.1

HomePod Minis running version 17.2

Restored with from a Mac running macOS 14.2.1

Home network is eero with a series of Pro 6 and Pro 6E routers running v 7.1.1-16


Like I said, I don't think any of this really matters though, as it's just gonna be filed under "expected behavior" or "third-party issue", but it would still be awesome if this didn't happen because it really degrades the user experience of what is a great product.


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HomePod mini Setup failed (301036)

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