What should I do if my iPhone is stuck in a Spinning Wheel?

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What should I do if my iPhone is stuck in a Spinning Wheel?

Currently, my iPhone is stuck in a spinning wheel, and it won't respond to any of my attempts to unlock it or perform any other functions. It's like the device is frozen, and I can't figure out how to resolve the issue. I've tried restarting the phone, but it doesn't seem to fix the problem.

I'm not sure what's causing the spinning wheel problem, and I need some guidance on what to do next. Has anyone experienced this before? What did you do to fix it? Are there any recommended solutions or methods to troubleshoot this issue?

Posted on Dec 16, 2023 8:08 PM

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Answer 1

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Bob Timmons

Level 10

189,740 points

Dec 16, 2023 8:09 PM in response to vdwenglish

Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.

Force restart iPhone - Apple Support

There are only 2 possible results when you perform a Forced Restart:

1) The phone returns to normal operation.....or, if it doesn't.....

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.

You can find a list of authorized service shops in your area using the link just below:

Find Locations

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What should I do if my iPhone is stuck in a Spinning Wheel?

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