Unable to send mail - Telstra Bigpond

For the past couple of days I haven't been able to send mail from my Telstra bigpond.net.au account. Error says unable to connect to this smtp server. I can still receive emails ok. I have checked the settings are up to date. I tried resetting password. I deleted old passwords from keychain. I also tried deleting account, but now when trying to set it up again, it says "unable to verify account name or password". I have the same problem on both my iPhone and Mac.

MacBook Pro 13″, macOS 14.0

Posted on Dec 16, 2023 8:22 PM

Similar questions

SMTP outgoing mail server settings greyed out - cannot send mail - IPad Pro 12 - iOS 16.6.1 My emails have recently stopped sending on my iPad - rendering it untrustworthy - stuff hangs around in outbox (or doesn’t send at all and disappears). I can’t seem to edit the SMTP outgoing mail server details which don’t have a password (it’s all greyed out for some weird reason and I cannot turn it off). I’ve deleted and reinstalled my gmail account. No dice. I’ve tried adding a server but it tells me my details are incorrect - even though it signed me in when I reinstalled the account so the email and password must be correct- I’m losing faith in apple. Any suggestions welcome.
3864 2
Failed to connect to p63 smtp server How do I fix this error message that pops up with time I tried sending an email? Cannot Send Mail The connection to the outgoing server "p63-smtp.mail.me.com" failed.
1311 1
smtp ACCOUNT Get this error when trying to send email from long-time account "An account of type “SMTP” already exists. Only a single “SMTP” account is allowed to be saved." Both accounts have been on phone for years.
2572 2

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to send mail - Telstra Bigpond

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up