IPhone shut down and won't turn back on

My device wasn't showing me the real battery level (stuck at 1%).. So I used it 'till it turned off automatically (reached 0 %)... And when it turned off , I plugged my iPhone into a charger (USB charger) and it just shows me the battery logo with low percentage (in red) and when I hold the power button it keeps showing me the battery logo

My device is iPhone SE (3rd gen.) With the latest iOS version (17.2)

Posted on Dec 17, 2023 9:54 AM

Question marked as Top-ranking reply

Posted on Dec 17, 2023 9:58 AM

Let the battery charge for a few hours and then check the phone. If the phone still won't turn on at that time......


Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if it doesn't.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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5 replies
Question marked as Top-ranking reply

Dec 17, 2023 9:58 AM in response to Community User

Let the battery charge for a few hours and then check the phone. If the phone still won't turn on at that time......


Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if it doesn't.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

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IPhone shut down and won't turn back on

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