My MacBook air won't turn on

Hey guys, can you help me ?

My macbook air that i bought won't turn on and what are those on back of my macbook? Is that wheels? explain me please ! thanks

iPhone 14, iOS 17

Posted on Dec 19, 2023 3:50 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 19, 2023 4:02 AM

Yeah that are wheels. Someone modified this MacBook to be on skateboard wheels. It could be that it won't turn on due to that, that it is not a laptop anymore but simply have decorative value.


But before we decide to that please try these steps


Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.


Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.


Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.


If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way


If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen


Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC


Contact us

If your Mac still doesn't turn on, contact Apple Support.

1 reply
Question marked as Top-ranking reply

Dec 19, 2023 4:02 AM in response to sametspasha

Yeah that are wheels. Someone modified this MacBook to be on skateboard wheels. It could be that it won't turn on due to that, that it is not a laptop anymore but simply have decorative value.


But before we decide to that please try these steps


Check power connections

Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.

If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.


Press and hold the power button

Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)

Then press and release the power button normally.


Unplug accessories

You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.


If you see something on your screen

If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:

If your Mac turns on but doesn't start up all the way


If you see nothing on your screen

If your Mac seems to be turned on but the screen remains blank, the issue could be software related:

If your Mac starts up to a blank screen


Reset the SMC (Intel-based Mac only)

If you're using an older, Intel-based Mac, resetting the SMC might help:

Reset the SMC


Contact us

If your Mac still doesn't turn on, contact Apple Support.

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My MacBook air won't turn on

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