OWC thunderbolt 4 Dock 11 port trouble

I use a thunderbolt dock from OWC, model 11 port thunderbolt 4. But each time that I try to reboot the boot are freezing on the apple's logo, but if I disconnect the connecting cable, they start. After the complete boot, I re-connect the cable and all thing work....

Same problem when I make an system update because the system re-start some times.

The systems Preferenc are:

and it is connected to a MacBookPro 16"M1Max 16GB Sonoma 14.2 Operating System.


Thank you in advance

Antonio


Posted on Dec 19, 2023 8:25 AM

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Dec 19, 2023 1:11 PM in response to Antonio Curri

Antonio Curri wrote:

I use a thunderbolt dock from OWC, model 11 port thunderbolt 4. But each time that I try to reboot the boot are freezing on the apple's logo, but if I disconnect the connecting cable, they start. After the complete boot, I re-connect the cable and all thing work....
Same problem when I make an system update because the system re-start some times.
The systems Preferenc are:

//:0
https://discussions.apple.com/content/attachment/3796f8ff-0b47-4289-b558-f15fa39b3126
and it is connected to a MacBookPro 16"M1Max 16GB Sonoma 14.2 Operating System.

Thank you in advance
Antonio


OWC has excellent customer service—

if in doubt search the developers website or contact their: Support/Help/FAQ/Known issues/compatibility/updates…


Contact a third-party vendor - Apple Support

Contact a third-party vendor - Apple Support






OWC Support


Customer Service

1-800-275-4576 U.S.A.. +1-815-338-8685 INTL.




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OWC thunderbolt 4 Dock 11 port trouble

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