Apple Pay asks for assistive touch
I am trying to use Apple Pay and when I do it tells me to turn on AssistiveTouch. Why is it doing that it didn’t used to do that before?
iPhone 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
Apple celebrates 10 years of Apple Pay. Learn more >
Apple celebrates 10 years of Apple Pay. Learn more >
I am trying to use Apple Pay and when I do it tells me to turn on AssistiveTouch. Why is it doing that it didn’t used to do that before?
iPhone 13
I do NOT have Assistive Touch on and I do have Face ID ON for Apple Pay. When I try to use Apple Pay I get a message to turn on Assistive Touch and can’t process the transaction
I do NOT have Assistive Touch on and I do have Face ID ON for Apple Pay. When I try to use Apple Pay I get a message to turn on Assistive Touch and can’t process the transaction
I had the same issue and this is what I did:
Settings->Accessibility->Touch->AssistiveTouch scroll down and disable Confirm with AssistiveTouch.
That was it, had to turn off the “confirm with side button” to get it to work right. Thank you!
First of all, do you use AssistiveTouch or have it turned on at Settings > Accessibility > Touch > AssistiveTouch?
Also at Settings > Face ID & Passcode, do you have the Wallet & Apple Pay setting turned on.
Check for the setting to Confirm With AssistiveTouch, which apparently overrides Face ID even when AssistiveTouch is off. It does not appear on my device, but has worked for others.
https://discussions.apple.com/thread/253416401?sortBy=newest_first
https://discussions.apple.com/thread/253318949?sortBy=best
Do you have a watch paired with your iPhone? The watch uses AssistiveTouch to allow double tapping side button to allow purchases.
Apple Pay asks for assistive touch