TMobile / AppleTV + / Amazon Prime Streaming.accou

The AppleTV + acct .created in my TMoble acct. Doesn't open a subscription in AppleTV+ acct. In Amazon Prime streaming service. It says I have to start a 7 day free trial.

FireTVStick(Gen2),

Posted on Dec 19, 2023 11:49 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2023 5:13 AM

Apple ID accounts need to be created prior to adding any subscription offer to it.

Amazon Prime has nothing to do with Apple TV+ or T-Mobile’s offer for that.

The Apple TV app can be installed on Fire TV devices from Amazon’s on-device Apps&Games repository.

Sign in to the Apple TV app through the in-app Settings (⚙️), using the Apple ID account that has the Apple TV+ subscription linked to it.


How to create a new Apple ID - Apple Support

Manage your Apple ID - Apple

Apple ID support - Official Apple Support

An Apple ID account needs full user information as asked, including name, DoB, country (state), a verified email address (respond to test message), and a valid payment method. Preferably also a trusted phone number or trusted Apple device for two-factor authentication.


Apple TV+ on us: Subscription included with your plan - T-Mobile (US)

Activate your Apple TV+ subscription offer - T-Mobile (US)

Got questions? (FAQ) - T-Mobile (US)

↳ How do I redeem my Apple TV+ on us?

Link the offer on a T-Mobile account to an Apple ID account, that is the main thing here.

5 replies
Question marked as Top-ranking reply

Dec 20, 2023 5:13 AM in response to CharChar2855

Apple ID accounts need to be created prior to adding any subscription offer to it.

Amazon Prime has nothing to do with Apple TV+ or T-Mobile’s offer for that.

The Apple TV app can be installed on Fire TV devices from Amazon’s on-device Apps&Games repository.

Sign in to the Apple TV app through the in-app Settings (⚙️), using the Apple ID account that has the Apple TV+ subscription linked to it.


How to create a new Apple ID - Apple Support

Manage your Apple ID - Apple

Apple ID support - Official Apple Support

An Apple ID account needs full user information as asked, including name, DoB, country (state), a verified email address (respond to test message), and a valid payment method. Preferably also a trusted phone number or trusted Apple device for two-factor authentication.


Apple TV+ on us: Subscription included with your plan - T-Mobile (US)

Activate your Apple TV+ subscription offer - T-Mobile (US)

Got questions? (FAQ) - T-Mobile (US)

↳ How do I redeem my Apple TV+ on us?

Link the offer on a T-Mobile account to an Apple ID account, that is the main thing here.

Dec 20, 2023 8:10 PM in response to Char328

It seems that in communication with the Apple servers, the Apple TV app is’t able to confirm (yet) a valid Apple TV+ subscription on the Apple ID account as used.

Please contact the Apple Support staff to go over what might be missing. They should be able to check your account to see if the subscription is registered correctly, and if additional steps might be needed. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

Dec 20, 2023 10:49 AM in response to Urquhart1244

I created an AppleTV+ account thru my TMobile account, to use the TMobile offer.

I added AppleTV+ to my Amazon Prime Fire TV account, using the same ID and Password.

It allows me to select AppleTV+ programing.

When I do that it tells me I can view the programming for 7 days free. After that I will be charged a monthly fee, that is not the amount in the TMobile offer.

How do I get AppleTV+ to use the amount in the TMobile offer?

Thank you.

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TMobile / AppleTV + / Amazon Prime Streaming.accou

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