Watch 7 ECG app unresponsive

I have an Apple Watch 7. My watch has no damage and shows no issues except My ECG app no longer works. When instructed by the ECG app to hold my finger on the Digital Crown nothing happens, it is as though it doesn’t register that my finger is there. I have tried uninstalling and reinstalling the app, unpairing my watch, hard reset on both the watch and my iPhone, as well as cleaning the back of my watch and the crown .. I see there are many people with the same issue. How can I fix it?

Apple Watch Series 7, watchOS 9

Posted on Dec 21, 2023 2:48 AM

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Posted on Dec 21, 2023 5:00 AM

Did you try to unpair the Apple Watch, pair it again and set it up "As a new Apple Watch", instead of using the backup?

Unpair and erase your Apple Watch - Apple Support


Did you already update to watchOS 10.2 ?

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Watch 7 ECG app unresponsive

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