Macbook pro 13 (2020) restarts abruptly and touchbar flashes

eugenia158 wrote:

Hello, i need your help!! During an upload of the last software (Sonoma) the macbook pro 13 (2020) i own started to have problems. It had difficulties to turn on and even after it kept restarting, the touchbar perceives every touch/command but nothing is graphically showed. Sometimes during the constantly abrupt restarts the touchbar flashes white.

I tried to fix the touchbar by using the terminal and monitor activity but with no result. I have no idea how to resolve all this

It sounds like a hardware issue—

if it is merely a software issue on the Intel Mac—

Try resetting the SMC Reset the SMC of your Mac - Apple Support

Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple

Outside the USA

Contact Apple for support and service - Apple Support

Get your mac repaired and how much will it cost

Mac Repair & Service - Apple Support

Check your coverage

My Support - Official Apple Support