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iCloud and FindMy greyed out in settings

My iCloud and find my is greyed out in my settings, I am on a iPhone 13 Pro Max, my software is up to date with 17.2.1. I have tried all the following things I found online

restarting the phone (several times after trying the methods below)
checking software is up to date
checking screen time content and privacy restrictions are off
Checked to make sure my iPhone storage isn’t full
Checked that I have no vpn restrictions
checked my internet connection
low power mode is off

I have a banner on the first page of my settings that says “some iCloud data isn’t syncing” and when I select it and try to “resume data sync” it spins and then goes back the same message.

Posted on Dec 22, 2023 10:15 PM

Top-ranking reply

mashardy

Level 1

33 points

Posted on Dec 28, 2023 8:56 AM

On you iPhone:

Go to settings.
Scroll down to Screen Time.
Scroll down to Content & Privacy Restrictions
Scroll down to Passcode and check to Allow
Scroll down to Account Changes and check to allow.

Hope it helps!

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Similar questions

68 replies

Apr 20, 2024 9:54 AM in response to Toothlessdragon1

Yes, the following link worked for me.

I https://itdrafts.blogspot.com/2024/02/solved-icloud-and-findmy-greyed-out-in.html

May 7, 2024 8:22 AM in response to bmoga

For me, it's at the very bottom of my camera roll. There's a hyperlink to Settings. Though, if I click on it, I go to Settings and Find My and iCloud are still greyed out.

Jun 11, 2024 6:18 AM in response to bmoga

If you haven't accepted, if you are in the first page of settings that opens click on your apple id and it should be at the top once you open that.

Andy32_

Level 1

8 points

Jul 2, 2024 10:04 AM in response to PearITEngineer

Thank u sm! The link helped:)

Jul 5, 2024 6:01 PM in response to bmoga

Mine is in the setting and it’s right under your Apple ID section. After you accept the new terms, this section will disappears.

Jul 14, 2024 1:15 AM in response to radshoesbro

This worked!!

Jul 14, 2024 2:09 PM in response to manda.johnson

Had this problem. There is a new feature. In your settings search from the search bar for Stolen Device Protection. Turn this off and then you will be able to turn off Find My iPhone.

itsa0

Level 1

8 points

Jul 21, 2024 3:20 PM in response to manda.johnson

if you dont see the prompt to accept the terms and conditions, sign out of Apple ID and sign back in. you'll have to accept the terms and conditions then. this should resolve the issue.