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Has anyone recently brought a Mac Studio and found the ethernet doesn't work? I've tried everything I can think of to problem solve so just checking here before I request a replacement unit.
Apple are aware that I have the issue and the tech support I spoke to said they were not aware of this being a common issue but thought I'd double check.
Thanks!
a slotted screwdriver.
remove the faceplate.
check for EIGHT wires, not just four, and no loose wires dangling is space.
there are no dangerous voltages involved.\
you likely have Leviton termination jacks wired like this:
(loose ends are then clipped off)
Or contact your building manager and tell them the cable has broken wires.
the reason this is the breakpoint is that at speeds up to 100 M bits/sec, baseband signaling is used, where one positive-going or negative going Voltage is essentially one data bait (a slight oversimplification).
Above those speeds, a modulated signal is used, like AM radio or the signals on a telephone modem, combinations of phaseses and amplitudes are used to encode Multiple bits per signaling interval. This requires two transmit pairs and two receive pairs, and NO broken wires.
As the table you posted above shows, the Mac Studio does not support speeds below 1 Gigabit/sec. Those are the ones that use baseband signaling over only two pairs of wires.
a slotted screwdriver.
remove the faceplate.
check for EIGHT wires, not just four, and no loose wires dangling is space.
there are no dangerous voltages involved.\
you likely have Leviton termination jacks wired like this:
(loose ends are then clipped off)
Or contact your building manager and tell them the cable has broken wires.
the reason this is the breakpoint is that at speeds up to 100 M bits/sec, baseband signaling is used, where one positive-going or negative going Voltage is essentially one data bait (a slight oversimplification).
Above those speeds, a modulated signal is used, like AM radio or the signals on a telephone modem, combinations of phaseses and amplitudes are used to encode Multiple bits per signaling interval. This requires two transmit pairs and two receive pairs, and NO broken wires.
As the table you posted above shows, the Mac Studio does not support speeds below 1 Gigabit/sec. Those are the ones that use baseband signaling over only two pairs of wires.
Slice-X wrote:
Not sure how I can tell what the cable is that runs through the wall/ceiling as only have access to the plugs?
An Ethernet tester can provide that info.
I use an older tester akin to the current Klein Tools VDV501-852 Cable Tester (as it lets me both test connections and to determine which sockets are wired together), and akin to the Klein Tools VDV526-200 Cable Tester.
If you know the wiring run here, you probably won’t need the connection-mapping function.
I’ve used this to troubleshoot all sorts of Ethernet wiring issues, including broken wires and mis-wired connections, and wiring that got gnawed.
There might be places locally that rent this gear, too.
The Ethernet connection provided by the Mac studio does NOT support 100 M bits/sec speeds, and Can NOT be used if your cables do not have All four pairs of wires, correctly wired.
check you cables by looking through the clear end of the connector. All four pairs present?
try a different cable next.
Grant I've just thought of something else... the ethernet cable is connected from my mac studio to a plug in the wall.
I have no clue what the cable connection is for the cable from the wall that runs through the wall/ceiling and into the plug in the room where the starlink router is plugged into.
I'm guessing that even if I had a cable that was ok from my studio to the plug in the wall this still might not resolve the issue?
I've just noticed that both the cables I tried (one was blue, and the other yellow) say cat 5 and cat 5e respectively - blue is cat 5 and yellow is cat 5e.
These are the specs on Apples website - I just don't know what gb the cables are.
Not sure how I can tell what the cable is that runs through the wall/ceiling as only have access to the plugs?
Thank you so much for taking the time to reply. It looks like there are four pairs? Black/white, Green/white, Blue/white and organge/white?
Ethernet connection not work on Mac Studio
