Managing a senior's phone

Question

Level 1

4 points

Managing a senior's phone

My mother - nearly 88 years old - has an iPhone SE2. She seems to forget what the volume and mute switches do. She frequently turns the volume down and then complains that the iPhone is broken or the ringer does not function.

Is there a mode I can switch her iPhone to that will disable the volume and mute switch? Ideally, this would be a senior's mode that could be accessed through the Settings and then locked with a pass code. Even better, could the volume be adjusted and then return to the preset value after a short time?

Regards etc.

Bruce

iPhone SE, iOS 16

Posted on Dec 26, 2023 3:56 AM

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Answer 1

Carol B.

Level 6

18,023 points

Dec 26, 2023 12:20 PM in response to noisejammer

I know this is an Apple site, but the iPhone may be the wrong choice for her. My elderly father was able to better maneuver the Jitter Bug Flip 2 phone. Fewer and bigger buttons. Just a thought if the cheat sheet does not work.

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Answer 2

L3w1

Level 1

16 points

Dec 26, 2023 4:03 AM in response to noisejammer

Yes you can set the phone to assistive access in accessibility which limits use of phone can set the apps that are able to be used) and it makes it simpler to use and probably will solve the issue.

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Answer 3

noisejammer Author

Level 1

4 points

Dec 26, 2023 12:12 PM in response to L3w1

Thank you - I was unaware of these settings.

Unfortunately, the primary problem is that my mom can't remember what the buttons do and I can't disable her use of the volume controls. She seems to push buttons randomly and frequently silences the speaker or her hearing aids.

Having explained the problem, I had an idea to try a cheat card on the phone's back inside its clear plastic case.

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Managing a senior's phone

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