The right side of my phone screen won’t respond.

It is an iPhone se2020. I can’t use p,l,backspace, or enter while in vertical mode. My phone is fully updated with no cracks or damage to it whatsoever, and it just randomly started doing this and sometimes for a couple minutes the whole screen barely responds, then it goes to fully responding( with the right edge too) but it went back to this anyways.

iPhone SE, iOS 17

Posted on Dec 27, 2023 11:12 AM

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Question marked as Top-ranking reply

Posted on Dec 27, 2023 11:31 AM

Perform a Forced Restart on the phone. It's the same as the procedure to try to unfreeze a frozen screen. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if it doesn't.....


2) There is a hardware problem with the phone....the screen or screen digitizer is failing.......and the phone will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

2 replies
Question marked as Top-ranking reply

Dec 27, 2023 11:31 AM in response to mxt7000

Perform a Forced Restart on the phone. It's the same as the procedure to try to unfreeze a frozen screen. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or, if it doesn't.....


2) There is a hardware problem with the phone....the screen or screen digitizer is failing.......and the phone will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations

Dec 27, 2023 11:26 AM in response to mxt7000

mxt7000 wrote:

It is an iPhone se2020. I can’t use p,l,backspace, or enter while in vertical mode. My phone is fully updated with no cracks or damage to it whatsoever, and it just randomly started doing this and sometimes for a couple minutes the whole screen barely responds, then it goes to fully responding( with the right edge too) but it went back to this anyways.

If your iPhone won't turn on or is frozen - Apple Support

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The right side of my phone screen won’t respond.

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