On App Store
When I’m trying to get an app on App Store. I put my card details in. Then it says “This payment method already went through.” What does that mean?
iPhone 12 mini, iOS 15
Question marked as
It seems like there might be an issue with the payment method already associated with your Apple ID or that the payment went through previously. Sometimes, this message can occur if there's a pending payment, an authorization hold, or an incomplete transaction from a previous attempt to purchase an app.
Try these steps:
1. **Check Previous Purchases:** Go to the App Store and tap on your profile picture. Then tap on "Purchased." Look for the app you're trying to download. If it's there, you might not need to repurchase it.
2. **Payment Methods:** Verify your payment methods under your Apple ID settings. Update or change the payment method if necessary.
3. **Restart App Store:** Close the App Store completely (swipe it away from the app switcher) and reopen it. Sometimes, this helps clear any temporary glitches.
4. **Contact Support:** If the issue persists, contacting Apple Support might provide specific details about the transaction history associated with your Apple ID and resolve any payment-related issues.
If the problem continues despite these steps, reaching out to Apple Support directly or checking your payment method's billing history might give more insight into what's causing the message about the payment method already going through.