My devices won't sync the ICloud photos. The photos will not show up on my MacBook Pro.

I open my Photos App on the MacBook. It only has photos on it that I have specifically downloaded to this laptop. It will not find or sync with the photos on my iPad or iPhone.

I open the Photos App on the MacBook.

This is what I get. According to the Photo User guide (accessed by clicking on Learn More, I am supposed to get this:

I do not have these options.

My iPad and iPhone sync perfectly. All the other apps sync with my MacBook. I have tried creating a new library but that doesn't sync either. Can anybody help?


iMac 27″, macOS 10.15

Posted on Dec 29, 2023 2:00 PM

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Posted on Dec 30, 2023 7:31 AM

While a phone can have only one Photos Library, a Mac can have several libraries. Only one of those, the one designated as the System Library, can sync with iCloud.


So it looks like you have another Library that is the System Library. This must be the one that has been syncing with your iPad. You can get a list of Photos Libraries on your computer by closing Photos and option-clicking on the Photos icon. You can use the resulting dialog to switch between Libraries. Your current System Library may be the one you want to use. Usually, the Photos Libraries are stored in the Pictures folder. If you go to the Pictures folder and double-click on a Library, Photos will open that one instead of the one it's been using.


If you want, you can change your current Library to the System Library in Settings>General.

If your current Library is the System Library, then "Use as System Photos Library" will be grayed out, as above. If it isn't grayed out, clicking on it will make this Library the "System Library." And make sure that "Copy Items" is checked. It probably already is.


Once you are working with your System Library, then the iCloud window will look like you showed in your post. Then you can connect with iCloud.


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Question marked as Top-ranking reply

Dec 30, 2023 7:31 AM in response to lauracorgi

While a phone can have only one Photos Library, a Mac can have several libraries. Only one of those, the one designated as the System Library, can sync with iCloud.


So it looks like you have another Library that is the System Library. This must be the one that has been syncing with your iPad. You can get a list of Photos Libraries on your computer by closing Photos and option-clicking on the Photos icon. You can use the resulting dialog to switch between Libraries. Your current System Library may be the one you want to use. Usually, the Photos Libraries are stored in the Pictures folder. If you go to the Pictures folder and double-click on a Library, Photos will open that one instead of the one it's been using.


If you want, you can change your current Library to the System Library in Settings>General.

If your current Library is the System Library, then "Use as System Photos Library" will be grayed out, as above. If it isn't grayed out, clicking on it will make this Library the "System Library." And make sure that "Copy Items" is checked. It probably already is.


Once you are working with your System Library, then the iCloud window will look like you showed in your post. Then you can connect with iCloud.


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My devices won't sync the ICloud photos. The photos will not show up on my MacBook Pro.

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