phone stuck in restore mode and can’t get out of it even with itunes

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Level 1

4 points

phone stuck in restore mode and can’t get out of it even with itunes

my iphone xr went into recovery mode a while ago i’ve been trying multiple ways to get it out since and nothing has worked. i even logged in through itunes but it keeps saying their was an error wouldn’t even let me update the phone

iPhone XR, iOS 16

Posted on Dec 29, 2023 8:46 PM

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Answer 1

Bob Timmons

Level 10

188,866 points

Dec 29, 2023 8:49 PM in response to mauramccarty

There has been a hardware failure on the phone.

Make an appointment at the Apple Store or take the phone to an authorized Apple service shop to let them run some tests and go over your options with you.

You can can find a list of authorized service shops in your area using this link: Find Locations

Good luck.

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phone stuck in restore mode and can’t get out of it even with itunes

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