Apple says that all Journal data is stored on device for privacy purposes. When it comes to changing phones will Apple be able to transfer Journal data to a new phone? Will the entries from a previous phone appear the same on a new phone?
FYI, I was able to contact Apple Support and resolve this issue. So long as your previous iPhone had Journal as “on” for iCloud Backup, Apple Support can re-synch your Journal via iCloud and push you backup to your newest iPhone. Weird that this doesn’t happen automatically with the iPhone transfer.
In my case it might have been my memory ran out from the old iPhone to new iPhone and it de-prioritized Journal data in the transfer. hope this helps. It was a frustrating situation.
FYI, I was able to contact Apple Support and resolve this issue. So long as your previous iPhone had Journal as “on” for iCloud Backup, Apple Support can re-synch your Journal via iCloud and push you backup to your newest iPhone. Weird that this doesn’t happen automatically with the iPhone transfer.
In my case it might have been my memory ran out from the old iPhone to new iPhone and it de-prioritized Journal data in the transfer. hope this helps. It was a frustrating situation.
It seems so dumb that the backup option for Journal was off by default. It never occurred to me that this wouldn't get included in my backup. Now I'm stuck too... UGH Make sure you go in and turn it on when so it will be there in the backup for next time.
I just got a new iPhone, and this is my biggest issue with the transfer. The journal did not move, so now, I have entries on my old phone, that I will lose unless I can get it transferred ASAP.
Mine was Back Up on iCloud at least as far as my settings say, and it wasn’t transferred to new iPhone.
any update on how to make this happen?
Thanks for taking the time to reply, yeah it does sound like a lot of trouble but at least you managed to find a fix!
Maintaining journal data between phones
