iPhone 8 plus will not charge up and is stuck on the red battery thing

My iPhone 8 plus will not charge at all and it is stuck on the screen where the battery is at like red and it is stuck there right now. i have tested the same charger with my iphone 14 and it worked. Is this ok? I will do any help


edit the iphone 14 that is mentioned in the post is the one i used to test the charger

iPhone 14

Posted on Dec 30, 2023 1:14 PM

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Question marked as Top-ranking reply

Posted on Dec 30, 2023 1:27 PM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge , it could be a hardware (battery? other internal component?) failure and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Dec 30, 2023 1:27 PM in response to fallenhuman

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge , it could be a hardware (battery? other internal component?) failure and I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iPhone 8 plus will not charge up and is stuck on the red battery thing

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