Why does iPhone Bluetooth keep cutting out?

I recently switched from Pixel to the iPhone 15 Pro, and it's been mostly great, but for some reason my audio continues to cut out randomly. It doesn't happen with any static, the audio just goes silent for about 1 second, and then it goes back to normal. I haven't noticed any pattern either, and I've noticed it in multiple apps (including Spotify, Apple Music, TikTok). I only use my phone with airpods, so it's not a speaker problem, and I know it's not my airpods because I've had them for almost a year, using them with my android phone, and I don't think I've had this issue, certainly not this much.


This is really starting to drive me crazy, so any help would be greatly appreciated.


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iPhone 15 Pro

Posted on Dec 30, 2023 7:03 PM

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Posted on Apr 20, 2024 8:55 AM

OMG, I LOVE YOU!!! Stupid Alexa app, this totally fixed it for me. Thank you!!


LOL I made Tesla take apart my car and test everything with the Bluetooth module. I just tried it on my wife’s Tesla, and when it also kept cutting out on her car, and because it doesn’t do it with her iPhone or our kid’s iPad, it made me curious and search up the answer on Google. It definitely is an iPhone issue, and more specifically, the Alexa app. I almost considered swapping car manufacturers because of this. My bad.


Go to your iPhone Settings > Alexa > then turn off Bluetooth.

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47 replies

Mar 9, 2024 5:14 AM in response to aidanww

Over the past year there are hundreds of posts on this site with the same issue. These solutions you gave are not related at all to 99.99% of those. The pattern is BT connections while mobile. Either walking with earphones and your phone on your body or in the car connected to the car’s audio.

For many it happens consistently at certain locations on a route. Non apple phones with the same audio devices don’t have an issue, only late model iPhone 13 and later.

The problems have been reported for over a year and any response I’ve seen has mirrored your unhelpful suggestions, while Apple has been silent.

There is a serious problem with iPhone Bluetooth function and no one is addressing it.


Apr 11, 2024 2:27 AM in response to aidanww

I conducted a little experiment over the few days. I walk 8 miles daily. I do the same route each day.

one day 1 I connected my beats to my 15 pro. and on day 2 I connected my Apple AirPods. The results were the same. Over a 2 hour period they were affected 40-45 times by “interference “ on days 3 & 4 I only used my Apple Watch Ultra and didn’t take my phone with me. On these days I got absolutely no interference or interruption at all.

it’s also worth nothing that I live in the English countryside and my walks take me through cow & sheep fields and along a canal.

so the only conclusion I can come to is that the Bluetooth connection on the iPhone 1( pro is P*** poor.

I never had this issue when I had the 13 pro max.

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Why does iPhone Bluetooth keep cutting out?

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