2 days after buying Magic Keyboard for ipad not light up

two days after buying Magic Keyboard for ipad not light up

dissconect ipad and reattach it with no responce

Posted on Dec 31, 2023 1:16 AM

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Posted on Dec 31, 2023 2:22 AM

If you already tried (to no avail) all the steps provided at the section "Adjust trackpad settings and keyboard brightness" in this support article:--> Set up and use Magic Keyboard for iPad , since it is brand new and covered by warranty, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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Question marked as Top-ranking reply

Dec 31, 2023 2:22 AM in response to magdy147

If you already tried (to no avail) all the steps provided at the section "Adjust trackpad settings and keyboard brightness" in this support article:--> Set up and use Magic Keyboard for iPad , since it is brand new and covered by warranty, I suggest that you contact Apple Support directly, using this link:--> Contact Apple for support and service , or make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Dec 31, 2023 6:14 AM in response to magdy147

The keyboard doesn’t always light up if there is enough ambient light. But you can always check the settings to see if it is turned on and adjust the brightness. To do this Goto Settings > General > Keyboard > Hardware Keyboard but make sure the keyboard is connected to your iPad at the time that you do this or these won’t all show up. In this settings area you should see the brightness slider that you can adjust to choose how bright the lights are. They could also just be too dim for you to see.


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2 days after buying Magic Keyboard for ipad not light up

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