how do I find out how many gb I have left on icloud storage?

how do I find out how many gb I have left on icloud storage? I'm getting emails saying that my storage is full, but I purchased 200 GB last year.

MacBook Air 13″, macOS 13.6

Posted on Jan 1, 2024 11:51 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2024 12:00 PM

It's understandable that you're confused about your iCloud storage being full when you have 200 GB. Here are a few ways to check your available storage and troubleshoot the issue:


1. Check your available iCloud storage:



  • On your iPhone or iPad:

    • Go to Settings > Your Name > iCloud.

    • You'll see a bar graph showing your overall storage usage. Below the graph, you'll see a list of apps and features using your iCloud storage.

    • Tap Manage Storage for more details on each app's usage.



  • On your Mac:

    • Go to Apple menu > System Preferences > iCloud.

    • You'll see a bar graph showing your overall storage usage and available space.

    • Click Manage for more details on each app's usage.



  • On a Windows PC:

    • Open the iCloud for Windows app.

    • Click Storage in the bottom left corner.

    • You'll see a bar graph showing your overall storage usage and available space.

    • Click on each app or feature for more details on its usage.




2. Investigate possible reasons for full storage:



  • Identify large files: Check the list of apps and features using your iCloud storage. Look for any apps that might be storing large files, such as Photos, iCloud Drive, or Backups.

  • Unused backups: Old backups can take up significant storage space. Consider deleting any backups you no longer need.

  • Photo optimization: If you haven't enabled Optimize Photos on your iPhone, your original photos might be using a lot of space. Optimize Photos will store smaller versions on your device and download the originals only when needed.

  • iCloud Drive files: Review the files you have stored in iCloud Drive and delete any unnecessary ones.


3. Manage your iCloud storage:



  • Delete unnecessary files: Use the suggestions above to identify and delete files that are taking up too much space.

  • Reduce photo backup size: Go to Settings > Photos > Optimize Photos on your iPhone or iPad to enable photo optimization.

  • Upgrade your iCloud storage: If you consistently need more storage than the 200 GB plan provides, consider upgrading to a larger plan.


Additional troubleshooting:



  • Sign out and back in to iCloud: Sometimes, signing out and back in to iCloud can resolve storage issues.

  • Contact Apple Support: If you've tried all of the above and still can't figure out why your iCloud storage is full, contact Apple Support for further assistance.


I hope this helps! Let me know if you have any other questions.


3 replies
Question marked as Top-ranking reply

Jan 1, 2024 12:00 PM in response to Joyously

It's understandable that you're confused about your iCloud storage being full when you have 200 GB. Here are a few ways to check your available storage and troubleshoot the issue:


1. Check your available iCloud storage:



  • On your iPhone or iPad:

    • Go to Settings > Your Name > iCloud.

    • You'll see a bar graph showing your overall storage usage. Below the graph, you'll see a list of apps and features using your iCloud storage.

    • Tap Manage Storage for more details on each app's usage.



  • On your Mac:

    • Go to Apple menu > System Preferences > iCloud.

    • You'll see a bar graph showing your overall storage usage and available space.

    • Click Manage for more details on each app's usage.



  • On a Windows PC:

    • Open the iCloud for Windows app.

    • Click Storage in the bottom left corner.

    • You'll see a bar graph showing your overall storage usage and available space.

    • Click on each app or feature for more details on its usage.




2. Investigate possible reasons for full storage:



  • Identify large files: Check the list of apps and features using your iCloud storage. Look for any apps that might be storing large files, such as Photos, iCloud Drive, or Backups.

  • Unused backups: Old backups can take up significant storage space. Consider deleting any backups you no longer need.

  • Photo optimization: If you haven't enabled Optimize Photos on your iPhone, your original photos might be using a lot of space. Optimize Photos will store smaller versions on your device and download the originals only when needed.

  • iCloud Drive files: Review the files you have stored in iCloud Drive and delete any unnecessary ones.


3. Manage your iCloud storage:



  • Delete unnecessary files: Use the suggestions above to identify and delete files that are taking up too much space.

  • Reduce photo backup size: Go to Settings > Photos > Optimize Photos on your iPhone or iPad to enable photo optimization.

  • Upgrade your iCloud storage: If you consistently need more storage than the 200 GB plan provides, consider upgrading to a larger plan.


Additional troubleshooting:



  • Sign out and back in to iCloud: Sometimes, signing out and back in to iCloud can resolve storage issues.

  • Contact Apple Support: If you've tried all of the above and still can't figure out why your iCloud storage is full, contact Apple Support for further assistance.


I hope this helps! Let me know if you have any other questions.


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how do I find out how many gb I have left on icloud storage?

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