Got charged when downloading something with a new card when it doesn’t cost money to download 10 dallor charge

Today I had to put a new card in my phone to download an app on the App Store. When I tryed to download it I put in my new card. Then it charged me 10$ from apple, also I had this app previously but I uninstalled it. when I first got the app with my first card it didn’t charge and it was free, the app. But when I used a new card then download the app again it charged 10$ why is this?

iPhone 12, iOS 17

Posted on Jan 1, 2024 12:56 PM

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1 reply

Jan 1, 2024 4:02 PM in response to brody218

No one here has access to your account details.


Speak to Apple Support for an explanation.

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M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

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Got charged when downloading something with a new card when it doesn’t cost money to download 10 dallor charge

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