Kindle App crashing on iPad

If it only happens using that app, and if you're sure that your Kindle app is updated, try a forced restart of your iPad: put it on charge for at least half an hour, then, keeping it plugged in, use these instructions:

• On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On other iPad models: In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).

If the issue still persists, I suggest that you contact Kindle developer/support team and ask them:--> How to contact an app developer - Apple Support

Regards

Giulio

I was able to get my app working again on my phone. I went into Amazon account and selected prime reading. Once there I selected explore larger catalog with kindle unlimited. Once in there I was able to manage library and return book I was attempting to read. Now I’m able to get back into kindle app without it restarting. Still scared to download something new though.

Same issue on both my iPhone & iPad. Contacted Amazon customer service, & was transferred to Kindle devices - real person not a bot. After briefly discussing the issues I was having, she ‘disappeared’ for a minute or more and then informed me that there’s a problem with Kindle & all Apple devices. Technicians in both companies are now working to sort it out & that none of the usual home fixes like restarting the phone etc would work. 24 hours was mentioned re contacting them again so no guarantees it will be fixed in that time. So looks like no Kindle reading today! Hope the info helps.

Hi! The issue has now been fixed. Delete your app and reinstall. For those that already tried this (like me), you need to do it again. When we first did it, the issue was not resolved. Hope this helps!

There is a fix for this, you have to log into your amazon account on a browser and deregister your device from the Kindle device list, then sign back into it on your iPhone and iPad. I just did that after seeing someone suggested that in another thread on reddit and it worked!

I have a fix. I turned off Wi-Fi and the app is no longer crashing. Not ideal, but it will serve until the app is properly fixed.

I’ve been having the same problem. Chose a book online using kindle unlimited, opened app on my iPad, chose my new book and while loading the app crashed. Tried all the various options others have listed here as well. Another poster here suggested this link to an Amazon forum. https://www.amazonforum.com/s/kindle-reading-apps I checked it out. Many have posted about the crash but the most recent posting (2mins ago) tells that an Amazon customer got through to customer service. According to the post they (Amazon customer service) is aware of the issue and are working to resolve it. They hope to have rectified the issue within the next couple hours. If not then the next 12-24 hrs. I know it’s not the best/fastest resolution or what others want to hear (like those about to get on a long flight - happy travels if you are), but Hopefully this information is helpful.

thanks to others here for all the information and suggestions.

this just in: after posting to the above I went into Amazon to the ‘manage my content and devices’. When my list of books came up I clicked on my most recent selection (the one I just got from kindle unlimited). It took me to the book buying page which had the green ‘read now’ button. I clicked on it and it opened the book in a new tab on my web browser/safari. This may not help anyone not connected to wi-fi or the internet but is another option until the app issue is resolved. Good luck all.

My kindle app on both iPad and iPhone started crashing when I selected a new kindle unlimited title and it tried to start downloading. Now when I open the app it tries to download the same title and then quickly crashes, on both devices. I was able to stop the crashing by using my browser to go to my Amazon account and return the new title. Now I can use the kindle app but cannot download any new titles — so still broken, but I can read whatever I already have downloaded. Awaiting Amazon to fix their issue.

I’ve just deleted and redownload the kindle app and it’s now working

I uninstalled and reinstalled the Kindle app and it seems to be fixed. 🤞🏻

There is now an update in the App Store which seems to have fixed the bug, kindle and books opening and staying open for me now

For anyone who missed my post yesterday - it has been fixed, there is an update on the App Store which has fixed the bug and kindle is now working again

this is happening to me too! i force restarted my devices. (it’s happening on both my ipad and iphone) both have recent firmware and the apps are fully updated. my storage on my phone is almost up but i am nowhere near close to full storage on my ipad. i was just reading a book and it decided to kick me out.

I am having this same issues. I have done all the steps you suggested. Amazon app support is not helpful. There’s no way to reach them. The app support link in the App Store just directs you to the Amazon Kindle FAQ section, which mostly references the e-readers and provides no real information for the iPhone app.

Me too! I have been using the app on my iPhone and iPad pretty much all day, and about and about an hour ago it keeps crashing after being opened for less than 10 seconds. Have tried restarting, deleting the app, changing the password but no luck.