Kindle App crashing on iPad

Have the lastest ipad update and my kindle app keeps crashing. It opens for a few seconds and then closes. Is there anything I can do to fix it?


[Re-Titled by Moderator]

iPad mini

Posted on Jan 3, 2024 12:47 AM

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Posted on Jan 3, 2024 1:03 AM

If it only happens using that app, and if you're sure that your Kindle app is updated, try a forced restart of your iPad: put it on charge for at least half an hour, then, keeping it plugged in, use these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, I suggest that you contact Kindle developer/support team and ask them:--> How to contact an app developer - Apple Support

Regards

Giulio

231 replies

Jan 3, 2024 3:40 AM in response to oranges3579

I’m having exactly the same thing happen. I’m using my iPhone and Kindle keeps closing. I deleted and reinstalled but it’s exactly the same. As everyone is having the same thing happen, I wonder if it’s a problem with Amazon tech, rather than our devices. Maybe the Kindle system is down, as it’s strange we’ve all got the same problem.

Jan 3, 2024 9:54 PM in response to oranges3579

I finally got me KINDLE reinstalled on my IPAD after 24 hours but now I've lost all my collections. Since I have over 1000 books, I don't want to have to go through every single one and sort through them again. Does anyone have any options? I tried ettings- device options- advanced options- home and library- collections- "show all in library" but this option is not available on my kindle. There are no ADVANCED OPTIONS. Can anyone help?


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Kindle App crashing on iPad

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