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IPad Calibrate Screen pops up…

I have an iPad Mini 4 with the most up to date iPadOS 15.8 that it will take. This screen just started popping up tonight and I can’t just cancel it. I have to close out then reopen app and it will pop up again. It happens while I’m on the Wayfair shopping app. Any suggestions on what to do?

iPad mini 4, iPadOS 15

Posted on Jan 3, 2024 5:04 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2024 11:28 AM

My iPad Mini 4 just started doing this same thing when using the Walmart app or the Walmart website via Safari. Tried hard restarting the iPad, hard closing the app, deleting and reinstalling the app and none of those measures worked. It still persists with Walmart.

66 replies

Apr 26, 2024 9:30 PM in response to leslie60

I’m having the same problem. Calibrate screen pops up and interrupts Zillow. Tried all the suggested fixes but nothing works. (Deleted the app, reinstalled, etc, shut off iPad with volume switches, etc, even complete iPad reset.). The calibrate screen keeps popping up on Zillow app. Makes it impossible to use the app. This is clearly some sort of virus or bug. How can I disable or remove the calibration function? Apple, can you please help fix this issue?

Apr 27, 2024 4:06 PM in response to MrHoffman

I tried that, didn't work. The problem persists on my iPad 5th gen, with the latest OS, using the Zillow app. Its quite inconvenient, as I use Zillow multiple times/day for my work.


I've tried every fix suggested, short of throwing the iPad in the trash.


I notice several users also mention its happening on their iPad 5th gen.


Is this a "planned obsolescence" trigger?


Mar 2, 2024 5:23 PM in response to leslie60

I was gonna go on a trip, so I updated my ipad mini4 in a rush without backing up to 15.8.1. Huge mistake! Now every time I open shopping apps I get this pop up calibrating thing. Its constantly reopening or stuck on my screen. I have never gotten this kind of thing on my ipads starting from ipad 2 to ipad pro, ever. Its almost like a malicious hack software constantly popping up. Why is it only popping up when Im shopping? Is this some kind of security issue? Should I be worried about my info stored in my app? Can someone address this problem properly? Its extremely disturbing and worrying. Just because you stop offering the previous version, I can’t even downgrade. I feel like I’m being trapped by this. I was on the walmart app too.

Feb 26, 2024 2:12 PM in response to leslie60

I've just been 2+ hours on the phone with apple support. This is an emerging issue and my call was escalated. Nothing worked. The hack actually prevented me from fully powering off the phone. It prevented a forced update via connection to the computer. The supervisor had me use up & down volume & power buttons to get my iPad 4 mini to power off. I always pressed the home button & power button to power off. Any way we tried so many things including turning the location services off as suggested in an earlier post. However, even though Apple has an update to address this, my iPad OS is 15. My ipad4 mini is too old and can't get the newer OS updates.The only solution for me is to delete the Walmart app from my ipad4 mini. No sweat. Going to Walmart.com and signing into my account on my iPad4 works with no issues. I hope this helps.

IPad Calibrate Screen pops up…

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