I’m unable to change my password

While attempting to change my password I receive error messages. What can I do? I have waited for sometime and the site to fix whatever is happening but it doesn’t look like it’s going to be done.

iPad, iPadOS 15

Posted on Jan 3, 2024 6:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 3, 2024 8:02 PM

Hi guyanthony

welcome to the Apple (user-to-user) Community!


Re: "I’m unable to change my password : While attempting to change my password I receive error messages".


Am wondering what the error messages are telling you, and which password it is you are trying to change.


You may want to try re-starting your iPad before you try again : How to: Restart your iPad - Apple Support

(Eg: deletes temporary files, and may restore order if something is not working for you.:)


To change the passcode on iPad: See if Apple's method below is working for you ...


Go to Settings then depending on your iPad model, tap one of the following:

    • Face ID & Passcode

or

    • Touch ID & Passcode


Then: Tap Change Passcode.


If you want to view options for creating a password, tap Passcode Options.

The most secure options are Custom Alphanumeric Code and Custom Numeric Code.


Else:

To change your Apple ID password:

See: How to: Change your Apple ID password - Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jan 3, 2024 8:02 PM in response to guyanthony

Hi guyanthony

welcome to the Apple (user-to-user) Community!


Re: "I’m unable to change my password : While attempting to change my password I receive error messages".


Am wondering what the error messages are telling you, and which password it is you are trying to change.


You may want to try re-starting your iPad before you try again : How to: Restart your iPad - Apple Support

(Eg: deletes temporary files, and may restore order if something is not working for you.:)


To change the passcode on iPad: See if Apple's method below is working for you ...


Go to Settings then depending on your iPad model, tap one of the following:

    • Face ID & Passcode

or

    • Touch ID & Passcode


Then: Tap Change Passcode.


If you want to view options for creating a password, tap Passcode Options.

The most secure options are Custom Alphanumeric Code and Custom Numeric Code.


Else:

To change your Apple ID password:

See: How to: Change your Apple ID password - Apple Support


All the best :-)

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I’m unable to change my password

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