I'm trying to reset my iPad and Apple ID doesn't work

Hello, anyone using an iPad 2 today? (Yes I know he is very old). I'm trying to reset my iPad and Apple ID and it doesn't work. Thank you


[Re-Titled by Moderator]

iPad 2, iOS 9

Posted on Jan 4, 2024 3:17 AM

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3 replies

Jan 4, 2024 6:56 AM in response to Erica_Ostrovsky

See these support articles:


Restore your iPhone, iPad, or iPod to factory settings [with a computer] - "A factory restore erases the information and settings on your iPhone, iPad, or iPod and installs the latest version of iOS or iPod software."

Click here --> Restore your iPhone, iPad, or iPod to factory settings - Apple Support


How to erase your iPhone, iPad, or iPod touch

"Learn how to wipe information from your iPhone, iPad, or iPod touch and restore your device to factory settings." Without using a computer. Does not reinstall iOS.

Click here --> How to factory reset your iPhone, iPad, or iPod touch - Apple Support


If neither of the above work, read the "If you can't erase your device" section in the last link, including the last part about contacting Apple.


I own an iPad 2 but I haven't used it in several years. The outdated software makes it very hard to use except for basic functions.

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I'm trying to reset my iPad and Apple ID doesn't work

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