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temporary support pin

every time i click on get a four digit support pin code, it keeps saying unknown error.

iPhone SE, iOS 17

Posted on Jan 4, 2024 11:26 AM

Reply
1 reply

Jan 4, 2024 10:34 PM in response to o25nu

Hi o25nu,

welcome to the Apple (user-to-user) Community!


Re: temporary support pin


Wondering if this is the one-time code that you need to use when logging in to your Apple ID with 2 factor identification:

If so:

Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your

password plus a six-digit verification code.


There are a few ways you can get a verification code.

You can use the code displayed on your trusted device,

get a text or phone call,

or

generate a code from your trusted device.


See Apple Support's online article for all the details:

How to: Get a verification code and sign in with two-factor authentication - Apple Support

_____________________________________________________________________

Eg: If you can’t receive a verification code on your trusted devices automatically,

you can get one from Settings, even if your device is offline.


From your iPhone:

If your device is online:


  1. Go to Settings > [your name].
  2. Tap Sign-In & Security > Two Factor Authentication.
  3. Tap Get Verification Code.


If your iPhone is offline:


  1. Go to Settings > [your name].
  2. Tap Sign-In & Security. 
  3. A message says "Account Details Unavailable." Tap Get Verification Code.


All the best :-)

temporary support pin

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