Not allowing me to answer Jail calls

Why is it when I try to answer my jail call I can’t press one nor #2 to decline. I tried resetting my phone along with updating and it still doesn’t work.

iPhone 14 Pro Max, iOS 17

Posted on Jan 5, 2024 6:40 PM

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Question marked as Top-ranking reply

Posted on Jan 5, 2024 10:27 PM

This Call app that you are referring to is not an Apple product.


If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support




1 reply
Question marked as Top-ranking reply

Jan 5, 2024 10:27 PM in response to Alyssal228

This Call app that you are referring to is not an Apple product.


If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support




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Not allowing me to answer Jail calls

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