Why do I have too pay to download Snapchat or any other app?

Today I tried to download Snapchat and it asks for my Apple ID password and when I put my password after it asks for a payment method. And I know you don’t have to pay to use Snapchat so I would like to know how I could take the payment method out so I can download Snapchat and other apps.

Posted on Jan 7, 2024 7:56 AM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2024 3:48 PM

Texaskitcat wrote:

It’s a good thing you didn’t have a balance on your Apple Card, same thing just happened to me and they tried to charge me the whole $300 balance in mine!

You will not be able to use the App Store if you have a previous balance that has not been paid for. Review what those charges are for or contact Apple directly.

Subscriptions and Billing - Official Apple Support


Also if you share your Apple ID with anyone else or are the Organizer of a family sharing plan, the charges could have occurred from a device that is not yours.

7 replies
Question marked as Top-ranking reply

May 12, 2024 3:48 PM in response to Texaskitcat

Texaskitcat wrote:

It’s a good thing you didn’t have a balance on your Apple Card, same thing just happened to me and they tried to charge me the whole $300 balance in mine!

You will not be able to use the App Store if you have a previous balance that has not been paid for. Review what those charges are for or contact Apple directly.

Subscriptions and Billing - Official Apple Support


Also if you share your Apple ID with anyone else or are the Organizer of a family sharing plan, the charges could have occurred from a device that is not yours.

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Why do I have too pay to download Snapchat or any other app?

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