do I need to completely remove all content from my iphone when sending it in for repair?
am sending my iphone is for repair, do I need to clear all content and reset the iPhone?
Question marked as
Yes. If it still possible to, you should erase it and turn off Find My as explained in the support document you posted from.
If not, you can at least remove it form your account on https://icloud.com.
From the support document you posted from:
*If you're unable to turn off Find My, Apple might
not be able to service your device. This policy is in force to prevent
unauthorized persons from servicing your device without your knowledge.
If you don't remember your Apple ID and password, go to iForgot.