Photo unable to be opened after being moved from iCloud to a USB

anyone experienced issues with opening photos after you remove them from iCloud to a USB? I’ve tried many different devices to try and open the photos from the USB and now I keep getting this error message. I’m just wondering how I can retrieve my photos.(this was a brand new USB I just purchased and has never been used until now). HELP!!!

MacBook Air 13″, macOS 12.7

Posted on Jan 9, 2024 3:58 PM

Similar questions

Not able to access Icloud photos from Windows 11 desktop computer Get at "Connection Error" or a Validation Error, when try to log into Icloud to view my photos. I am able to see them on my phone. Apple Support has not been able to determine the problem.
413 2
Photos downloaded from Icloud won't open I have a a late 2015 Imac running MAC OS Sierra 10.13.6. For ages, I have been able to open Icloud, select the photos I want from my Icloud account and download them to my desktop. Last year, I got a new Iphone 15 but that worked fine before Christmas. Over Christmas, I had to do a software update on my new Iphone and now, I can see all my photos on icloud, but when I select the ones I want to download to my Imac, it transfers all the files, but when I try to open any of the photos on the Imac, it says : The file “IMG_2456.HEIC” could not be opened. It may be damaged or use a file format that preview doesn't recognise If I use my friends older Iphone, it opens the HEIC pictures with no problems and operates as it should. How can I get around this issue as I need the pictures for work. Any help will be greatfully received.
371 1
Photos from USB will not upload to iCloud because of JPG (But they have jpg extension) 3600+ photos on USB... Made Album in iCloud and tried both drag & upload cloud button. 1500 upload but the others do not. Some statement that only jpg can be uploaded. BUT these photos have the .jpg extension. They will open in preview so I exported one to the desktop with jpg added and Still doesn't like these photos. The photos are from and old iPhone. I've tried multiple times and called Apple help. Still cannot upload these photos. Maybe they were corrupted (not sure). Why can they open in preview but not upload to iCloud? Any suggestions? (also have 2 TB of iCloud and fast internet)
307 3

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Photo unable to be opened after being moved from iCloud to a USB

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up