You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phone calls breaking up in iPhone blue tooth hearing aids

I am hearing impaired and use hearing aids. I heavily rely on them for my work. When on a phone call which is blue toothed to my iPhone compatible hearing aids quality is fine but then the call will cut in and out. I have tried all sorts of things. Updated firmware on hearing devices, updated iOS, restart, reset, repair etc. I think the problem has to do with notifications. Calls drop in and out where I can't hear the other person the longer the call goes on. So, I'm looking for a way to stop all notifications, email pushes etc while on a phone call. Is there an automatic way to do this? I do not hear the notification sounds however when on a call as additional information. If there is a way to do this as a trial to see if I can improve the calls I would appreciate it. Also if anyone else has experienced the same and has another solution let me know. Thanks.

iPhone XS

Posted on Jan 10, 2024 6:03 AM

Reply
2 replies

Jan 10, 2024 9:20 AM in response to Houma

Houma wrote:

I am hearing impaired and use hearing aids. I heavily rely on them for my work. When on a phone call which is blue toothed to my iPhone compatible hearing aids quality is fine but then the call will cut in and out. I have tried all sorts of things. Updated firmware on hearing devices, updated iOS, restart, reset, repair etc. I think the problem has to do with notifications. Calls drop in and out where I can't hear the other person the longer the call goes on. So, I'm looking for a way to stop all notifications, email pushes etc while on a phone call. Is there an automatic way to do this? I do not hear the notification sounds however when on a call as additional information. If there is a way to do this as a trial to see if I can improve the calls I would appreciate it. Also if anyone else has experienced the same and has another solution let me know. Thanks.

Put your phone on vibrate prior to picking up a call, then back on ringer once you're done.

Phone calls breaking up in iPhone blue tooth hearing aids

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.