Macbook won't turn on properly

After turning it on and entering the correct password, my macbook freezes while logging in halfway through.

I tried to fix it but it also freezes there during repair.

MacBook Pro 13″

Posted on Jan 12, 2024 3:11 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2024 3:52 AM

Hi,

It seems your MacBook Pro has SSD related issue. You'd better run Apple Diagnostics if it reports SSD related error.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you should contact Apple Support or take your MacBook Pro with charger to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


1 reply
Question marked as Top-ranking reply

Jan 12, 2024 3:52 AM in response to konrad136

Hi,

It seems your MacBook Pro has SSD related issue. You'd better run Apple Diagnostics if it reports SSD related error.

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, you should contact Apple Support or take your MacBook Pro with charger to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


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Macbook won't turn on properly

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