There can be a few reasons why your iPhone is showing as approved in Legal & Regulatory but has an unverified status on the PTA website and can't use other SIM cards. Here's a breakdown of the possibilities:
- Mismatched IMEIs:
- Check both IMEIs of your iPhone. You can find them by dialing *#06# or going to Settings > General > About > IMEI.
- Compare these IMEIs with the one displayed on the PTA website.
- If they don't match, it indicates either the phone was tampered with, or perhaps you're looking at the wrong IMEI on the website.
- Registration category mismatch:
- The "approved" status in Legal & Regulatory could simply mean the phone model itself is approved for use in Pakistan.
- However, it doesn't guarantee your specific phone is registered with PTA. There are different registration categories (individual, commercial, etc.).
- Check the registration category on the PTA website and compare it to how your phone was brought into Pakistan (personal import, gift, etc.). If they don't match, the phone might be blocked for that specific category.
- Incomplete registration:
- Even if the IMEIs and category match, the registration might be incomplete or have errors.
- Double-check all the information you entered during the registration process on the PTA website.
- 4. Technical issues:
- There could be technical issues with the PTA database or registration system.
- Try checking the phone status again later, or contact PTA customer support for assistance.
Here's what you can do:
- Explain your situation and provide your IMEI numbers. They can help you identify the specific issue and guide you through the correct registration process if needed.
- If you bought the phone from a local retailer, they might be able to assist you with the registration process or provide more information about the phone's origin and status.
- If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.
Remember, using an unverified phone in Pakistan might result in connectivity issues or even blocking by the PTA. It's best to get it sorted out as soon as possible.