Post IOS 17.2.1 Update - Email Not Working

My email inbox has just gone blank, not even able to access the email accounts.

This update has made my work exchange email useless. It won't update, goes blank on occasion, or even has shown only old message dating back to 2022.

I've done all the suggestions from other postings, but the exchange email just sits showing "checking for mail..."

Why does Apple always eff these things up so badly for the average user?

Worked for a day, now it’s saying my password is incorrect again. I’m not jumping through any more hoops. FU Apple, fix it.

Dear Harry

I got the emails working.

there is an option inside settings in screen time called content and privacy restrictions

inside this option we need to allow account changes I did that and my emails started functioning.

not sure if the same applies to you as well.

I had this issue and on settings I entered the email exchange account and wnet on the email part (there is email/contacts/notes, choose email) on then on the email part i momentainly desactivated the email on the account on the green/blanc interruptor. once I allowed email again (green) it started back working

After the iOS 17.2.1 update, I received pop ups telling me to enter my outlook.com email account password again and again. I have deleted and reconnected my outlook.com email account three times today. Some times it comes back online; other times, it does not. All this happened after my iPhone updated last night to 17.2.1

This is very troubling as all of my contacts are connected to that email account, and I can no longer use my phone to make calls to my contacts without using my computer to look up the telephone number.

Hi all. I was having this exact problem since the update and I tried the suggestion from Nishinai. Thank you so much it worked. This seems to be an added level of security put in at the update and turning this on made all my folders come back immediately without all the mess of

removing and reinstalling the Mail app. Thank you very much nishinai

Okay, I seem to have gotten my work exchange email back to the original operation. I had to delete it completely and reinstall it, which is a pain because it took so long to go through my entire work email (including sent, and deleted emails -- didn't realize how many of those I had).

Anyway, after trying all the other suggestions I contacted our own IT department and that was their suggestion. Seems to be working today.

Good luck to everyone!

I am unable to reply to emails. When I tap on reply, it boots me off of me emails and goes back to my phones main background and apps. This only started happening after the update. This is definitely an update issue which prevents me from using my phone for its intended purpose. To respond to emails without hauling my computer.

I still have no resolution. I cant access my emails after the update and a scheduled password reset. I saw Nishinai suggestion and my devices is already at "Allow." IOS sends a message back to me saying "Unable to verify account name or password." I can get into my Outlook acounts on line. Any other suggestions. Like jarkko274 it is MS Exchange.

This update also totally messed up my work exchange email. I had to delete and re-create to get it working again.

Thanks so much, nishinai. I found a number of other posts without success. But yours did the trick!

My emails are all screwed up sine update. Lost all my emails that I had saved. 🤬🖐️🖐️

iOS updates generally aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. Email issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.

This seems purely coincidental so please check the Setting on your device.

See what each update does: About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

Here are some things you can try if your email isn't working after the iOS 17.2.1 update: 

• Refresh the mail app: Open the mail app and pull down to refresh the page three to four times.
• Check your internet connection: Open a browser and try to load a website. If it doesn't load, try turning on airplane mode for 10 seconds and then turning it back off. You can also try switching from Wi-Fi to mobile data or vice versa.
• Offload the app: Open Settings, scroll down, tap General, and then tap iPhone Storage.
• Reset your iPhone settings: Go to Settings, tap General, scroll up to find Transfer or Reset iPhone, and tap Reset. Then, tap Reset All Settings, confirm, and wait one to two minutes.
• Check your email address and password
• Check your Mail Fetch and Notification settings
• Contact your email provider or system administrator
• Remove and re-add your email account: Go to Settings, tap Passwords & Accounts, find your email account, and tap Delete Account. Then, tap Add Account and follow the prompts to re-add your email account.