Post IOS 17.2.1 Update - Email Not Working

Post the 17.2.1 IOS update last night 13/01/24, I do not have any emails cached since the 06/01/24. I have also tried to send a test email and so far it hasn’t arrived - so it looks like this IOS update has really messed up my email! Anyone aware if Apple have a resolution to this! Thanks

iPhone 12, iOS 17

Posted on Jan 14, 2024 2:40 AM

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Question marked as Top-ranking reply

Posted on Jan 15, 2024 12:04 AM

Here are some things you can try if your email isn't working after the iOS 17.2.1 update: 


  • Refresh the mail app: Open the mail app and pull down to refresh the page three to four times.
  • Check your internet connection: Open a browser and try to load a website. If it doesn't load, try turning on airplane mode for 10 seconds and then turning it back off. You can also try switching from Wi-Fi to mobile data or vice versa.
  • Offload the app: Open Settings, scroll down, tap General, and then tap iPhone Storage.
  • Reset your iPhone settings: Go to Settings, tap General, scroll up to find Transfer or Reset iPhone, and tap Reset. Then, tap Reset All Settings, confirm, and wait one to two minutes.
  • Check your email address and password
  • Check your Mail Fetch and Notification settings
  • Contact your email provider or system administrator
  • Remove and re-add your email account: Go to Settings, tap Passwords & Accounts, find your email account, and tap Delete Account. Then, tap Add Account and follow the prompts to re-add your email account.


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Post IOS 17.2.1 Update - Email Not Working

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