Setting up IPhone 10 that has been reset to factory settings.

I gifted my iPhone 10 to a family member after I reset it. They can’t get past the different language screen. They tried using my old passcode but it doesn’t work. How can they unlock the phone to use it?

iPhone XS Max

Posted on Jan 14, 2024 9:03 AM

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Posted on Jan 14, 2024 9:13 AM

You need to follow all of the steps in this support link→What to do before selling or giving away your iPhone, iPad, or iPod touch

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Setting up IPhone 10 that has been reset to factory settings.

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