HP Utility for Apple Silicon

Question

Level 4

2,928 points

HP Utility for Apple Silicon

My old version of HP Utility (for printers) worked fine, using Rosetta 2 (It's an Intel app). I've been trying to update applications to Universal when I could, though. I found information that said HP Utility is available in Universal. Since installing it (5.53.0), though - when I try to run it, it complains that some components it needs are missing. I've used HP's Easy Start and Easy Admin apps, but neither leaves me with a working copy of HP Utility. I've tried going back to the old copy of HP Utility using Time Machine - but there are apparently other files that I need, since that version won't work, either. HP's support hasn't given me much help - just links to Easy Start or Easy Admin. I guess I should consider myself lucky that the printer still prints. I've tried power cycling the printer, restarting the computer, and adding the printer as new - all without luck. Can anyone think of another way to update HP's Utility app?

My computer is a 2023 Studio running mac OS 13.6.3 (Ventura).

--

srb

Posted on Jan 14, 2024 11:17 AM

Reply

Answer 1

Jan 14, 2024 1:03 PM in response to Steven Blunk

There are updated drivers for that printer from HP, from October 2023. Ensure those are loaded.

That printer is network-capable, which can be more flexible than USB.

This printer series looks to be from 2010 or so, and seems to lack AirPrint support. Which is unfortunate. AirPrint is the preferred path and what you want to have when selecting a new printer, as AirPrint avoids most of the vendor driver support issues. HP printer specs are unfortunately a mess.

Reply