Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

graciiee000 Author

Level 1

4 points

iPhone has 5G connection but apps only work on wifi

friend of mine previously had an iPhone XR & upgraded to a 15 plus . the XR would connect to wifi easily/normally & every app would work from playing music to scrolling the internet to using maps but as soon as it was disconnected from wifi everything stopped working . he could still receive calls & texts but no maps for directions , music for in the car or at work , nothing . cellular data is turned on , no crazy vpn or anything was set up , wifi calling was off , nothing could fix it & AT&T & Apple employees were stumped . upgraded to the 15 plus thinking it could fix the issue , but no luck . i'm stumped .

Posted on Jan 14, 2024 7:15 PM

Top-ranking reply

tracyD5045

Level 1

20 points

Posted on Apr 15, 2024 5:10 PM

all my apps were already using wifi and cellular so this solution does not work for me. I don't have a vpn either. I've been seeing a lot of issues with this since the latest update. I can't get many of my apps to work on 5g at all including any apple apps. They only work on wifi and only started to do this with the latest update. super frustrating.

View in context

iPhone has 5G connection but apps only work on wifi

Similar questions