Anyone interested in exploring class action against apple? Granted, this site seems to be monitored by apple and they are so good at denying and concealing known problems. Looks like so many people share common experience - distractive flashing starts, take it to Apple Store, and be told you need to pay to repair or replace. Keep the record you guys.
yuka1157 wrote:
Anyone interested in exploring class action against apple? Granted, this site seems to be monitored by apple and they are so good at denying and concealing known problems. Looks like so many people share common experience - distractive flashing starts, take it to Apple Store, and be told you need to pay to repair or replace. Keep the record you guys.
Not interested, no.
However you neglect to say what exact Mac is this...?
I like this synopsis by Grant Bennet-Alder:
"Apple sold about 20 million Macs last year. That's about 400,000 a week for 50 weeks. On a seven-day schedule, that means they shipped over 57,000 a day, and most of them were MacBook/MacBook Pro models"
Service Program—https://support.apple.com/service-programs
You can take it in and have it repaired or not.
At this time, there is no Service Program for Touch Bar
Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.
Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.
We are not privy to this %, or have any more insight here in the user to user support community.
A repair ticket, your Apple Feedback—all are heading in the right direction to trigger a release.
Apple Feedback Product Feedback - Apple
yuka1157 wrote:
Anyone interested in exploring class action against apple? Granted, this site seems to be monitored by apple and they are so good at denying and concealing known problems. Looks like so many people share common experience - distractive flashing starts, take it to Apple Store, and be told you need to pay to repair or replace. Keep the record you guys.
Not interested, no.
However you neglect to say what exact Mac is this...?
I like this synopsis by Grant Bennet-Alder:
"Apple sold about 20 million Macs last year. That's about 400,000 a week for 50 weeks. On a seven-day schedule, that means they shipped over 57,000 a day, and most of them were MacBook/MacBook Pro models"
Service Program—https://support.apple.com/service-programs
You can take it in and have it repaired or not.
At this time, there is no Service Program for Touch Bar
Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.
Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.
We are not privy to this %, or have any more insight here in the user to user support community.
A repair ticket, your Apple Feedback—all are heading in the right direction to trigger a release.
Apple Feedback Product Feedback - Apple
MacBook Pro Touch Bar flashing
