wrwoolley wrote:
A friend asked me why she couldn't move files out of her MacBook's Downloads folder, which is in her Dock and looks like this:
https://discussions.apple.com/content/attachment/c63dfeb8-a977-4812-a1fa-66e49369f66f
My MacBook's Download icon (also in my Dock) DOES NOT have the downward arrow. I can click-and-drag files from my Downloads folder to another folder or my Desktop with no problem. In my friend's Downloads folder I can double-click on a file and open it... BUT I can't click-and-drag any files out of it.
Any suggestions? And what does the downward arrow on her Downloads icon mean? Thank you!
there is nothing special about the arrow— default downloads folder:
for the issue—
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
unplug all third party peripherals when testing
Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus
all known to cause issues on the macOS
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Command i opens the Information pane for the selected folder—verify you have r/w
unlock the padlock to make changes...
