You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Message: "The Music Library file cannot be saved. An unknown error occurred (-54)" Apple Music

I'm using a MacBook Air M1 running Sonoma 14.2.1 and receiving this message in Apple Music, "The Music Library file cannot be saved. An unknown error occurred (-54)". I can close the message; however, it pops back up in a few seconds. When I restart Music, I see a message under the current song controls saying my Music library is not synced. When I check Music settings, "Sync Library" is checked. When I uncheck "Sync Library" and then return to Music, my music files are gone. When I recheck "Sync Library" my music returns. So my music files are syncing with the Cloud, but they are not being saved locally on my hard drive. I did run a CleanMyMac full scan and clean this morning. The message started after I ran this utility. Could this be the problem? If so, any ideas on what might have happened and what I should do to fix the issue?


Thanks in advance for any help!!


Note: I'm also sending a help ticket to CleanMyMac to see if they have seen this issue before.

MacBook Air (M1, 2020)

Posted on Jan 20, 2024 8:20 AM

Reply

Similar questions

2 replies

May 27, 2024 12:42 PM in response to lrossga

I have a similar issue, but I didn't use CleanMyMac. I'm using a MacBook Air 2020 running Sonoma since 2 weeks (14.5, updated today to see if it would resolve the issue). Everytime I want to import music and turn it into MP3 files for my car from a CD using an Apple superdrive it returns with this error 54.


I didn't have this problem before and the only changes made are the update to Sonoma (14.4.1) from MacOs13 on May 12. Any other people experiencing the same issue since updating to Sonoma and know how to fix this?


Thanks!

Message: "The Music Library file cannot be saved. An unknown error occurred (-54)" Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.