Apple ID used to sign in to iCloud

I’m getting 3 or 4 emails a day saying that my daughters Apple ID was used to sign into iCloud on a new device.

Device name is not listed in the email.

Sender is noreply@email.apple.com and it wants me to click on a link.

I helped the her update the password, twice, by logging into iCloud on a laptop but continue to get these messages daily. Never clicked on the emailed link.


what is going on? Definitely seems like spam but it seems that the sender is a valid Apple email? Is there a glitch happening? Emails are always in the early morning hours.

Posted on Jan 21, 2024 6:42 AM

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5 replies

Jan 29, 2024 11:05 AM in response to Maiura123

Same. This is the third email I've gotten that my son's icloud "was used to sign on to another device" and all three times it said the sign in time was in the AM, this most recent one at 3:45am. I changed the passcode the first time I go the message and didn't click on the link from the email just in case.


What's concerning is it says "used to sign on" not "attempted" to.


And no, it's not him. His ipad is with me at night and he can't access it during his sleep hours.

Jan 30, 2024 8:59 AM in response to Maiura123


Same. Got this email this morning. My 9 year old was on her way to school...just has a phone that connects to WiFi (no actual plan attached) and did not have her phone with her. I logged in to her account and there are no devices connected that should not be.


It's also strange to me that this is showing PST, when we are in CST and the email I received when I logged in to a new browser with my ID yesterday showed CST...




Dear XXX,

XXX’s Apple ID (XXX@icloud.com) was used to sign in to iCloud on a new device.

Date and Time: January 30, 2024, 5:45 AM PST

If the information above looks familiar, you can ignore this message.

If you and XXX don’t recognize this device or believe someone may have accessed XXX’s account, change the account password as soon as possible at https://appleid.apple.com.


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Apple ID used to sign in to iCloud

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